Setting Up Multi-Factor Authentication
Overview: Microsoft Authenticator helps keep your Baptist Health account secure by confirming it’s really you when you log in.
Use the following instructions to set up Microsoft Authenticator for multi-factor authentication (MFA).
1. On your smartphone, download the Microsoft Authenticator app from the Apple App Store (iPhone) or Google Play Store (Android).
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Note: If you already have the Microsoft Authenticator app, you may skip this step.
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Caution: Be sure to select the app published by "Microsoft Corporation".
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2. Open a web browser and go to https://aka.ms/mfasetup
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3. Enter your Baptist Health credentials using the following format:
username@baptistfirst.org (where username is your login), then click Next.
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4. Enter your password and click Next.​
5. You should see a prompt to “Keep your account secure”, click Next.
NOTE: If you do NOT receive this prompt, skip ahead to the Alternative Setup section below.
6. You may see a prompt to install the Microsoft Authenticator app. Since you (likely) already did that, click Next.
7. Open the Microsoft Authenticator app on your smartphone. Scan the QR code on your screen, then click Next.
8. You will be prompted to “Try it Out”. Enter the code shown in the Microsoft Authenticator app into your browser and click Next.
9. Once the notification is approved, click Next.
10. Click Done to complete the setup.
Alternate Setup
If you do not see the “Keep your account secure” prompt or the regular setup process does not work, use this alternate method:
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1. Open a web browser and go to https://aka.ms/mfasetup
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2. Enter your Baptist Health credentials using the following format:
username@baptistfirst.org (where username is your login), then click Next.
3. Enter your password and click Next.
4. Click Security Info, then click Add sign-in method.
5. Choose “Microsoft Authenticator” as the method.
6. When prompted, use the authenticator app to scan the QR code (don’t use your smartphone camera app).
7. Click Done when complete.